The Crashes Everyone Saw But No One Could Stop

An Oklahoma construction tech company had a problem. Their field badge scanners, critical custom software that keeps job sites running, would freeze mid-scan like a deer in headlights.

Nothing says “productive workday” like workers who can’t clock in, supervisors losing track of who’s onsite, and customers starting to doubt data accuracy.

They faced the classic software dilemma: everyone could see the problem, but finding someone who could actually fix it? That was the real challenge.

One Day. One Deep Dive. Problem Solved.

That’s when they brought in Leverage Software to solve it once and for all.

We jumped in fast with our focused code review. Within hours, we traced the issue to race conditions caused by improper code. The timing conflicts were like two people trying to walk through the same doorway at once. It didn’t happen often, but when it did, it brought the entire system to its knees.

We did a thorough and focused code review and pinpointed exactly what was happening. Once we understood the race condition, we fixed the timing issue and shipped a stable update.

By the end of the day, the random crashes were history. Problem solved, just like that.

Stable Software Builds a Stronger Reputation

The fix restored trust when their reputation depended on reliable data.

Their field teams needed tools they could count on. Their customers needed data they could trust. And the company needed software reliability that would let them focus on growing their business instead of constantly putting out fires.

When software works the way it’s supposed to, everyone wins.

Don’t wait for your customers to lose faith in your software. Get a free 30-minute software diagnostic call and let’s identify what’s really behind those mysterious crashes before they cost you another customer.